Where do I go to make a payment for a phone I bought online

It was financed online. I did not use a credit card. I believe Citizens bank was the bank that financed it. I am on the chat support and after much texting back and forth, they found the answer. https://citizensoneloan.com in case anyone else needs this link.

Did you charge it to a credit card? If so, you will need to pay your bank when you get the statement.

That’s not how it works. You had to have used a credit card or applied for one at the time of purchase.