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Level 1

4 points

My apple remote turns the volume completely down without touching the remote.

When using the remote volume I.e., to turn up, it will go up and down on its own.

Apple TV 4K, tvOS 16

Posted on Sep 7, 2023 4:40 PM

Top-ranking reply

Community+ 2024

Level 10

142,656 points

Posted on Sep 8, 2023 1:29 AM

Have you tried to restart just the remote, using the button combination as outlined in the related article?

If you need more help after that, then contact the Apple Support staff for further assistance.

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