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I like to cancel the payment. I cancel the account but I have been charged continuously charged

i was on the Kismia dating website less than a week but I have been continuously charged for a long time without my knowledge and my account had been cancelled just after one week on the site . Is it possible to cancel payment?

Posted on Sep 9, 2023 5:15 AM

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Question marked as Top-ranking reply

Posted on Sep 9, 2023 7:35 AM

Lihua,


Are you sure it was really canceled? If you have a subscription, you will be charged, even if you don't use it. To view and cancel your subscriptions see here:

If you want to cancel a subscription from Apple - Apple Support


Cancelling a subscription will stop the auto-renewal, but does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure:

Request a refund for apps or content that you bought from Apple - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 9, 2023 7:35 AM in response to lihua160

Lihua,


Are you sure it was really canceled? If you have a subscription, you will be charged, even if you don't use it. To view and cancel your subscriptions see here:

If you want to cancel a subscription from Apple - Apple Support


Cancelling a subscription will stop the auto-renewal, but does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure:

Request a refund for apps or content that you bought from Apple - Apple Support


I like to cancel the payment. I cancel the account but I have been charged continuously charged

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