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Ipad Mini 6th Gen Screen Issue

My son was using his ipad when out of nowhere the screen went black with horizontal lines. The screen is still responsive to touch. Tried force resetting the ipad multiple times with no success. Has anyone had this issue with 6th gen mini? If so how did you fix it?

iPad mini 6, iPadOS 16

Posted on Sep 9, 2023 10:16 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2023 2:57 AM

Your description and photo' illustrate an iPad with a screen hardware fault.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options for repair, exchange or replacement of the iPad:

Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you might consider using Apple's mail-in repair service:

iPad Repair & Service - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 10, 2023 2:57 AM in response to kdottt828

Your description and photo' illustrate an iPad with a screen hardware fault.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options for repair, exchange or replacement of the iPad:

Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you might consider using Apple's mail-in repair service:

iPad Repair & Service - Apple Support

Ipad Mini 6th Gen Screen Issue

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