iTunes and Apple ID or iCloud ID are different

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iTunes and Apple ID or iCloud ID are different

iTunes and Apple ID or iCloud ID are different. Up till newest iPhone update I was signed into my iCloud as my primary email as it should be. But my iTunes has always been an older email I used when I first signed into itunes before iCloud or iPhones ect. Never had a problem til now. All my subscriptions were on my iTunes account with other email but now it will only sign in with my iCloud email for both not separately like it has been since I got the first iPhone.

Apple TV 4K, 16

Posted on Sep 10, 2023 11:46 AM

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Answer 1

MVegas21

Community Specialist

Sep 11, 2023 1:22 PM in response to ipaintmac

Hi ipaintmac,

We'll need a bit more information to clarify exactly what's happening to make sure we provide the most applicable steps.

If you're seeing an alert that says your Apple ID password is incorrect, these steps will help: If you forgot your Apple ID password

If you're seeing an error about your actual Apple ID, there are some helpful steps here: If you forgot your Apple ID email address or phone number

If that's not what's happening, reply with the answers to these questions.

Where are you attempting to sign in to iTunes?
Do you see an error message or alert? If so, what does it say?
Are you able to sign in to your Apple ID on the web? Here's how: Sign in with your Apple ID

iCloud.com - Use iCloud from anywhere by signing in to iCloud.com with your Apple ID.

Apple Account - Manage your Apple ID by signing in to appleid.apple.com with your Apple ID.

Regards.

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iTunes and Apple ID or iCloud ID are different

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