You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Card charging

Hello dear Apple stuff

my credit card was charge by the apple.but i did not buy anything? I also dont see such purchase at the history

iPhone SE, iOS 16

Posted on Sep 12, 2023 6:22 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2023 8:51 AM

We cannot know. We are not Apple. As your fellow end users we have no more access to Apple databases than you.


....I also dont see such purchase at the history


⚠️ Important note for reviewing you Apple purchase history: If you are using Family Sharing, make sure you set the "Apple ID" box to the "All" option. Otherwise, your will not have a ful view of your plan's history:



If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in this article:


If you see 'apple.com/bill' on your billing statement - Apple Support




1 reply
Question marked as Top-ranking reply

Sep 12, 2023 8:51 AM in response to Svimer

We cannot know. We are not Apple. As your fellow end users we have no more access to Apple databases than you.


....I also dont see such purchase at the history


⚠️ Important note for reviewing you Apple purchase history: If you are using Family Sharing, make sure you set the "Apple ID" box to the "All" option. Otherwise, your will not have a ful view of your plan's history:



If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in this article:


If you see 'apple.com/bill' on your billing statement - Apple Support




Card charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.