You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad messages won’t update

The messages app stopped giving notification yesterday about 4:00ish. Works fine on my iPhone. Someone send me a message on the messages app. I get the new message and a notification on my iPhone but not my iPad.

iPad Air, iPadOS 16

Posted on Sep 14, 2023 3:25 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2023 5:58 AM

Check your iPad Notification settings:

Settings > Notifications > Messages





If your Message Notification settings are expected, perform a forced-restart of your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




1 reply
Question marked as Top-ranking reply

Sep 15, 2023 5:58 AM in response to Papaaaron63

Check your iPad Notification settings:

Settings > Notifications > Messages





If your Message Notification settings are expected, perform a forced-restart of your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




iPad messages won’t update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.