User profile for user: amoljames009
amoljames009 Author
User level: Level 1
5 points

Payment Address Error

I preordered an iphone 15 Pro today and noticing that my shipping address is correct but the billing address on my credit card is old. I won't want the order to be delayed / cancelled due to this. Is there a way I can update my billing address before Apple ships it? I have tried the call and chat options with no luck there. I have also updated my billing address in Apple Pay for the card I used. However on the order I am not able to update the billing address.

iPhone 6s, iOS 15

Posted on Sep 15, 2023 7:22 AM

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User profile for user: Jeff Donald
Jeff Donald
User level: Level 8
44,748 points

Sep 15, 2023 9:12 AM in response to amoljames009

Billing is not as big an issue as shipping. Your product will be sent to your shipping address. Billing address is sometimes used to verify payment method with the bank.


Billing address might also be associated with your Apple ID, contact card in Apple Contact (address book), iTunes Store and Apple Pay. Check first in Settings app on your iPhone and correct the address listed in Wallet & Apple Pay. Please verify both billing and shipping address are correct there.

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Payment Address Error

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