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Hi I been having a problem with my apps it won’t let me download anything because of my billing problem

I been trying to update my apps but won’t let me due to showing billing problems but don’t have a card on file

iPhone 11, iOS 16

Posted on Sep 15, 2023 6:22 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2023 6:26 PM

Hey Perezstella,


When downloading free or billed apps, you must have a payment method registered in your Apple account.


Follow these steps to change your payment method:

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping. You may be asked to sign in with your Apple ID.
  4. Tap Add Payment Method, enter the new payment method, then tap Done.
  5. Tap Edit.
  6. Tap the red delete button next to the old payment method, then tap Delete.

 

I hope this helps! Any more questions? Just reply!

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support (NZ)

If you need to change or update your Apple ID payment method – Apple Support (AU)

1 reply
Question marked as Top-ranking reply

Sep 15, 2023 6:26 PM in response to Perezstella

Hey Perezstella,


When downloading free or billed apps, you must have a payment method registered in your Apple account.


Follow these steps to change your payment method:

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping. You may be asked to sign in with your Apple ID.
  4. Tap Add Payment Method, enter the new payment method, then tap Done.
  5. Tap Edit.
  6. Tap the red delete button next to the old payment method, then tap Delete.

 

I hope this helps! Any more questions? Just reply!

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support (NZ)

If you need to change or update your Apple ID payment method – Apple Support (AU)

Hi I been having a problem with my apps it won’t let me download anything because of my billing problem

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