Hey, external drive not showing up.
I am not able to use my external storage disc, its not showing up. i hve data in the drive, need guidance. Regards
MacBook Air 13″, macOS 11.2
Question marked as
Top-ranking reply
I'm sorry to hear that you're having trouble accessing your external storage disc on your Mac. I can help you with that. Here are some general steps you can try to resolve the issue:
1. **Check Preferences**: Open Finder, click on "Finder" in the menu at the top of your screen, choose "Preferences", and make sure there is a tick beside "External Drives" under the "General" tab.
2. **Check Cable and Power**: Ensure that the drive is properly plugged in and receiving enough power. If it's powered via a USB-A cable, make sure it's getting adequate power. If you're using an older Mac, you may need a USB power cable with two connectors to deliver enough power. Also, check if the drive has an external power supply that should be used.
3. **Disk Utility**: Launch Disk Utility by going to Finder > Applications > Utilities and double-clicking on Disk Utility. If Disk Utility lists the external hard drive in gray, select it from the sidebar.
4. **Format and Repair**: If the drive is listed in Disk Utility, you can try formatting or repairing it. However, please note that formatting will erase all data on the drive, so proceed with caution.