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User profile for user: ClaudiuAlex
ClaudiuAlex Author
User level: Level 1
9 points

Iphone 14 Pro - Warm in intensive apps and photo/video

Dear community,


I've bought recently an Iphone 14 Pro, upgrading from Iphone 13 Mini. I'm a deaf pearson. It works perfectly with my hearing aids and Apple Watch Se. But, I've encountered some issues. When I use photo camera or make a video, phone gets warm quickly. I use an original Apple Magsafe cover. When I charge phone using originally Apple 20 W charger, it doesn't get warm. An battery drain faster when use it in intensive apps and photo/ video. Is it normal or is a issue ? I've upgraded it to IOS 17.


Sincerely yours,


Claudiu Alex

iPhone 14 Pro, iOS 17

Posted on Sep 20, 2023 3:27 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,512 points

Posted on Sep 20, 2023 3:35 AM

Hi Claudiu Alex

Using certain apps/features it's normal, as per this support article:--> If your iPhone or iPad gets too hot or too cold - Apple Support

If you still think it's overheating, since your iPhone is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,512 points

Sep 20, 2023 3:35 AM in response to ClaudiuAlex

Hi Claudiu Alex

Using certain apps/features it's normal, as per this support article:--> If your iPhone or iPad gets too hot or too cold - Apple Support

If you still think it's overheating, since your iPhone is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Iphone 14 Pro - Warm in intensive apps and photo/video

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