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Time Machine does not recognize my backup disk

External hard drive is connected to iMac, shows on desktop. Time Machine does not recognize that it is there or allow me to add it


iMac 21.5″ 4K, macOS 13.2

Posted on Sep 22, 2023 11:36 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2023 11:45 AM

I'm sorry to hear you're experiencing issues with Time Machine not recognising your backup disk. Below are some troubleshooting steps you can take to resolve the issue:


Preliminary Checks


1. Check the Disk Format: Time Machine requires the backup disk to be formatted as `Mac OS Extended (Journaled)` or `APFS`. You can check the format using Disk Utility.


2. Disk Space: Make sure your external hard drive has enough space to accommodate your backup.


3. Check Cables and Connections: Ensure that the external hard drive is properly connected via a good-quality USB or Thunderbolt cable.


4. Update macOS: Sometimes, updating your operating system can fix compatibility issues.


Troubleshooting Steps


1. Restart the iMac: If you haven't already, try restarting your iMac. This often solves many hardware and software issues.


2. Time Machine Preferences:

- Open Time Machine preferences from System Preferences.

- Turn Time Machine off.

- Disconnect the external hard drive.

- Reconnect it and then turn Time Machine back on.


3. Manual Disk Selection:

- Open Time Machine preferences.

- Click on "Select Disk" to manually select the backup disk.


4. Check Disk for Errors:

- Open Disk Utility (you can find it by using Spotlight with `Command + Space` and then typing "Disk Utility").

- Select your external hard drive from the list on the left and then click on "First Aid."


5. Console Logs:

- Open the Console app from Utilities.

- In the search bar, type “backupd” (which is the process name for Time Machine) to look for any related error messages.


6. File System Check:

- Unmount the disk from Disk Utility.

- Run `diskutil verifyDisk [diskname]` in Terminal.

- If issues are found, you may need to repair the disk using `diskutil repairDisk [diskname]`.


7. Reformat Disk: As a last resort, you may need to erase and reformat the disk. **Please note that this will delete all data on the disk.**


8. Contact Apple Support: If none of the above solutions work, you may need to seek professional help.

2 replies
Question marked as Top-ranking reply

Sep 22, 2023 11:45 AM in response to Giuseppe1909

I'm sorry to hear you're experiencing issues with Time Machine not recognising your backup disk. Below are some troubleshooting steps you can take to resolve the issue:


Preliminary Checks


1. Check the Disk Format: Time Machine requires the backup disk to be formatted as `Mac OS Extended (Journaled)` or `APFS`. You can check the format using Disk Utility.


2. Disk Space: Make sure your external hard drive has enough space to accommodate your backup.


3. Check Cables and Connections: Ensure that the external hard drive is properly connected via a good-quality USB or Thunderbolt cable.


4. Update macOS: Sometimes, updating your operating system can fix compatibility issues.


Troubleshooting Steps


1. Restart the iMac: If you haven't already, try restarting your iMac. This often solves many hardware and software issues.


2. Time Machine Preferences:

- Open Time Machine preferences from System Preferences.

- Turn Time Machine off.

- Disconnect the external hard drive.

- Reconnect it and then turn Time Machine back on.


3. Manual Disk Selection:

- Open Time Machine preferences.

- Click on "Select Disk" to manually select the backup disk.


4. Check Disk for Errors:

- Open Disk Utility (you can find it by using Spotlight with `Command + Space` and then typing "Disk Utility").

- Select your external hard drive from the list on the left and then click on "First Aid."


5. Console Logs:

- Open the Console app from Utilities.

- In the search bar, type “backupd” (which is the process name for Time Machine) to look for any related error messages.


6. File System Check:

- Unmount the disk from Disk Utility.

- Run `diskutil verifyDisk [diskname]` in Terminal.

- If issues are found, you may need to repair the disk using `diskutil repairDisk [diskname]`.


7. Reformat Disk: As a last resort, you may need to erase and reformat the disk. **Please note that this will delete all data on the disk.**


8. Contact Apple Support: If none of the above solutions work, you may need to seek professional help.

Time Machine does not recognize my backup disk

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