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I have an Ethernet adapter because my Macbook Air doesn't have an Ethernet port. But I was still unable to connect. My Mac didn't recognize the Ethernet connection. Support files say click on "add a service" then select "EThernet", but there is no such option in my dropdown list, only Thunderbolt Bridge, Wifi, PPPoE, 6to4.
Help please.
MacBook Air 13″, macOS 13.5
Restart and retest. If that fails, restart in safe mode, wait five minutes, restart normally and retest.
Start up your Mac in safe mode - Apple Support
Restart and retest. If that fails, restart in safe mode, wait five minutes, restart normally and retest.
Start up your Mac in safe mode - Apple Support
Done. Still no “Ethernet” in “Add service” pull down menu, only Thunderbolt Bridge.
Does the Ethernet need to be plugged in to my Macbook Air (Ventura) when I retest? I have the LAN-C connector but not a LAN cable. Need to go into the office for that.
Unable to connect Macbook Air to Internet via LAN (Ethernet) cable
