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Level 1

4 points

My iPhone says unavailable

My sons iPhone says unavailable on it. It says To try to unlock in 2 hours. He changed his passcode then couldn’t remember it.

iPhone 11

Posted on Sep 25, 2023 6:05 AM

Top-ranking reply

Level 10

208,965 points

Posted on Sep 25, 2023 6:08 AM

To unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) -> If you forgot your iPhone passcode

If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.

(iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen

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