IPHONE 15 PRO MAX Heating issue

Hello All,


My iPhone 15 PRO MAX is getting hot while charging it, as I researched this it looks like the majority of them are facing the same. The screen is super hot, this definitely needs a fix. Spent huge money on this phone and it turned out to be a disappointment. Apple will have to look at this and fix this as soon as possible as it does not look good on a high-end smartphone.

iPhone 15 Pro Max

Posted on Sep 27, 2023 10:07 AM

Reply
2 replies

Sep 28, 2023 2:13 PM in response to Snjy12

My issue was I was filming in 4k 30 in Florida. It was about 90F out. About 15 minutes in the screen dimmed so bad it was almost black and I got a warning that the phone needed to cool down. I have filmed like this DOZENS of times with my 14 pro Max and yes it dimmed but you could still see the screen. Plus I never got a cool down warning. This wasn’t even a really hot day. I did have the 15 pro max in a case, but my 14 was in a case too. It is worse from a filming standpoint thermal wise, at least for me.


Today I had my phone get up to 100° doing nothing other than use an App that doesn’t even do anything other than view jobs. 


I barely used my phone for the day and my battery was at 60% at 4 PM. I have never had that happen with my iPhone 14 Pro Max. 


I called Apple and did a service call. They ran a diagnostic asked me a bunch of questions and of course said everything looked like it was fine. I have an appointment to go to the Apple Store on Monday of the coming week for them to look at it to see if maybe mine has an issue and I can get it swapped out on Warranty. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPHONE 15 PRO MAX Heating issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.