You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought my apple watch on fb marketplace its still signed in to other user tried contacting them to remove old icloud account no respond and im not able to sync my info to it.

the watch is still connected to old user i bought it off of and i tried to contact them to remove there icloud lock but no luck.

iPhone 11 Pro Max, iOS 17

Posted on Sep 27, 2023 7:12 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2023 7:14 PM

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


Also see:

The All Too Common SAD Reality of Buying … - Apple Community


1 reply
Question marked as Top-ranking reply

Sep 27, 2023 7:14 PM in response to Help_sync_watch

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


Also see:

The All Too Common SAD Reality of Buying … - Apple Community


I bought my apple watch on fb marketplace its still signed in to other user tried contacting them to remove old icloud account no respond and im not able to sync my info to it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.