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Hrt555 Author

Level 1

4 points

Greyed out sign in settings tab

New iPhone 15 pro max running 17.0.2. The Apple ID, iCloud, media & purchases tab is greyed out. I have restarted the phone several times and the condition persists.

iPhone 15 Pro Max, iOS 17

Posted on Sep 28, 2023 2:23 PM

Top-ranking reply

Lee_ms

Community Specialist

Posted on Oct 1, 2023 11:42 AM

Hi Hrt555,

If your Apple ID section of your settings is greyed out you might have the feature restricted. Here's a resource on how to check restrictions on your device: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

We hope this helps you resolve things.

Take care.

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Greyed out sign in settings tab

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