Ipad blacked out

Hello please find me a solution. I have an IPad Pro it got blacked out while using it. I took it to Apple care they told me they couldn’t find any problems with this and they don’t have rights to repair it, only replacing it. And for replacing it he was asking the same amount of a new IPad. So I decided not to replace it. Then I have been trying Apple support for last 1 month they are saying the product is out of warranty so I have to pay for it to repair. Ok even though I bought the product like 2 years back I am ok to pay for it. I asked for the repair charges and getting it from my place and back to me for that they are saying it might be around €1100. If I add little bit more I can get 2 new iPads. Please give me a solution to this I am fed up of the easiness they are feeling when they give an answer because it not there hard earned money.

iPad Pro, iPadOS 16

Posted on Sep 29, 2023 3:03 AM

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Sep 29, 2023 3:20 AM in response to Ronivin47

For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

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Ipad blacked out

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