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Reset old phone with different email?

Trying to erase an old 8 Plus to give to a friend in need.


I changed the email on my Apple ID after stopping use of this phone, so the phone has my old email as its sign in. Even though I have the correct password, the email is incorrect and I cannot change the email.


How do I erase this phone, or change the email address?


Thanks!

iPhone 8 Plus

Posted on Sep 29, 2023 6:31 PM

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Question marked as Top-ranking reply

Posted on Sep 29, 2023 7:01 PM

Use the steps in this support article to remove your personal information from a device, even if you don't have it anymore. --> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


1 reply

Reset old phone with different email?

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