Beats Studio pro 2023 static noice in left ear (with anc)

Hello, about a month after buying the headphones, static noise started in the left earphone when the noise cancelling was turned on. When I turn off the noise - the sound disappears.


Please tell me what can be done? This static noise very annoying to me…



Posted on Oct 1, 2023 5:49 AM

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Posted on Jan 9, 2024 7:36 PM

I’m having the same issue in the left ear. Cannot get it to stop. Have done all of the troubleshooting recommended. Did you ever figure this out?

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Jan 19, 2024 11:40 AM in response to Avt0bus

This is crazy. I also got these at Christmas and have worn them exclusively while working at my desk and could not have/did not damage them in anyway. After 3 days of use and one charge the noise started. It sounds like there is a raging snowstorm in my left ear. I've rest them many times and am going to issue a return.

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Feb 3, 2024 9:17 AM in response to Avt0bus

I took my headphones to the Apple Store for service because I’m having the same issue. My headphones are still under warranty, so they were shipped off to the factory at no cost to me.


I was told that if there is an issue they will just replace the headphones.


It will take about a week.


Ill be sure to update the forum when I hear back.



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Oct 3, 2023 7:09 AM in response to Avt0bus

Hello Avt0bus,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with static noise in your left Beats Studio Pro. Try resetting them as described here to see if that resolves the issue: Reset your Beats on-ear or over-ear headphones - Apple Support


"Reset Beats Studio Pro, Studio, or Studio Wireless

  1. Press and hold the power button for 10 seconds.
  2. Release the power button.
  3. All of the Fuel Gauge LEDs blink white, then one LED blinks red. This sequence happens three times. When the lights stop flashing, your headphones are reset.

Your Studios will automatically power on after a successful reset."


We hope this helps.


Cheers!


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Feb 1, 2024 7:01 PM in response to egeek84

I sent my pair in to apple, I owned them for a month and they were a gift so I didn't have a receipt. They said if there wasn't any water or physical damage and it was a manufacture defect they would be able to replace. I wore them around my house and they have had a very gentle life. I will let you all know what happens.

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Apr 20, 2024 4:07 PM in response to WellT122

That just means one of the features of this product is damaged. Most of us know it happens only when is in noise cancelling, that means is damage. We paid for noise cancelling headphones, why would we be ok with not being able to use the noise cancelling?

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Jan 11, 2024 5:40 PM in response to kidmilly

Same here! Got them as a Christmas gift. Worked fine the first few days, but now anytime noise cancelling or transparency is on, get a static noise in the left ear. It’s not from interference either. Took them into the woods on our land a long way from the house without any other devices and still getting it. There is something wrong with them. I’m hoping a firmware update can fix them, because I like them outside of this annoying issue. I’ve seen too many people posting online about it for it to be some random issue.

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Beats Studio pro 2023 static noice in left ear (with anc)

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