OSX - operation cannot be completed because "" needs to be downloaded

I have a .app file stuck on my desktop. I was using the logi options+ app to control my mouse and decided to delete it so i dragged it into the trash. my mouse wheel suddenly inverted, and realized that the app was what was making it work correctly, so i dragged it out of the trash onto the desktop to reinstall it. double clicking it doesnt do much, and now i get the error that the operation cannot be completed because the app needs to be downloaded. i dont use icloud, this computer does does not have an apple id associated with it, and i closed onedrive. how do i get rid of this thing that is now permanently stuck on my desktop.


edit: tried to force delete it through the terminal and it says that there is no such file and it gives the onedrive location

MacBook Pro (M2 Pro, 2023)

Posted on Oct 4, 2023 5:52 AM

Reply

Similar questions

5 replies

Oct 6, 2023 6:05 AM in response to kenana192

Hello kenana192,


Thank you for reaching out in Apple Support Communities. Our recommendation is to restart your Mac in safe mode and see if you can verify that the app has been uninstalled or deleted. Once this is complete, you can restart your Mac as normal and see if that helps. If needed, here's how to restart a Mac in safe mode:


Start up your Mac with Apple silicon in safe mode
1. On your Mac, choose Apple menu  > Shut Down.
2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
3. Press and hold the power button on your Mac until “Loading startup options” appears.
4. Select a volume.
5. Press and hold the Shift key, then click Continue in Safe Mode.
6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

These steps are outlined in this helpful article: Start up your Mac in safe mode - Apple Support


Kind regards.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

OSX - operation cannot be completed because "" needs to be downloaded

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.