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Meetg881 Author

Level 1

5 points

My Face ID is not working

After update ios 17.0.2 my iPhone 12 Face ID isn’t working

I try multiple time to setup it ,but isn’t working

iPhone 12, iOS 17

Posted on Oct 4, 2023 11:36 AM

Top-ranking reply

Kurtosis12

Level 9

66,904 points

Posted on Oct 4, 2023 11:41 AM

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

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My Face ID is not working

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