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In-flight movies won’t play

Was flying Alaska and although everything played fine on a previous flight, only the film trailer would play…not any movies. I’d seen similar issues were suggested in the past, but can’t understand why this occurred as I didn’t change any settings or upgrade iOS from when it worked before. Please help as I have another flight of +5 hours pending! Running 16.6.1 on iPad (7th generation). Thanks!

iPad (7th generation)

Posted on Oct 4, 2023 3:22 PM

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Question marked as Top-ranking reply

Posted on Oct 5, 2023 3:49 PM

It may be worthwhile to reset the network settings on the iPad, as outlined here: If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


~Lyssa

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In-flight movies won’t play

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