remote into an ipad with a different apple id
I bought an ipad for my mom. She often has tech issues and lives out of state. I'd like to be able to remote into her ipad in case she's having an issue so I can walk her through her tech issue. I'd like her to be able to keep her apple id separate from mine. I have an iphone, ipad, and windows laptop I can use to remote in.
My understanding is that Switch Control doesn't work unless it's using the same apple id. Is there an app or another method?