why has my account been disabled?
I was trying to add my new payment method because I had to get a new card because of a fraud purchase and it is saying my account has been disabled on the app store and iTunes
iPhone 14 Pro, iOS 16
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It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support
This is primarily a user-to-user support forum; other Apple users like you.
