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I need refund for my son's purchase that he made unknowingly. It happened in July and I got to know about this now, assist me with a refund. Thank you

I was overseas in July and my son had made a hefty purchase ingame without me knowing. I tried using the refund feature however i am unable to find purchases beyond 1 month

iPhone XS Max

Posted on Oct 9, 2023 1:49 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2023 3:17 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



1 reply
Question marked as Top-ranking reply

Oct 9, 2023 3:17 AM in response to a_lttrmn

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



I need refund for my son's purchase that he made unknowingly. It happened in July and I got to know about this now, assist me with a refund. Thank you

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