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laptop is locked. Cannot unlock because cant remember the password

laptop was missing. locked it. rental car company found it. sent it back. now cannot remember password to unlock


iPhone 5c, iOS 10

Posted on Oct 11, 2023 5:34 PM

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Question marked as Top-ranking reply

Posted on Oct 11, 2023 5:43 PM

Llacro wrote:

laptop was missing. locked it. rental car company found it. sent it back. now cannot remember password to unlock


Excerpted from If your Mac is lost or stolen - Apple Support:


If you can't remember that passcode, you have three options:


  • Sign in to iCloud.com/find, then select your Mac from the Devices menu. Select Unlock and follow the steps to verify your identity.
  • Unlock your Mac from your iPhone, iPad, iPod touch, or Apple Watch using your device passcode.
  • Take your Mac to an Apple Authorized Service Provider along with your proof of purchase.
2 replies
Question marked as Top-ranking reply

Oct 11, 2023 5:43 PM in response to Llacro

Llacro wrote:

laptop was missing. locked it. rental car company found it. sent it back. now cannot remember password to unlock


Excerpted from If your Mac is lost or stolen - Apple Support:


If you can't remember that passcode, you have three options:


  • Sign in to iCloud.com/find, then select your Mac from the Devices menu. Select Unlock and follow the steps to verify your identity.
  • Unlock your Mac from your iPhone, iPad, iPod touch, or Apple Watch using your device passcode.
  • Take your Mac to an Apple Authorized Service Provider along with your proof of purchase.

Oct 11, 2023 5:56 PM in response to Llacro

Hi Llacro


Re: laptop is locked: laptop was missing. locked it.


Seems you remotely locked your missing laptop to protect it?

__________________________________________________

Re: Cannot unlock because cant remember the password


Apple support's article If your Mac is lost or stolen - Apple Support explains your options for unlocking (see below


"If you can't unlock your Mac

After you locate your Mac, you can unlock it by entering the passcode that you created when you locked it with Find My. If you can't remember that passcode, you have three options:


  • Sign in to iCloud.com/find, then select your Mac from the Devices menu. Select Unlock and follow the steps to verify your identity.
  • Unlock your Mac from your iPhone, iPad, iPod touch, or Apple Watch using your device passcode.
  • Take your Mac to an Apple Authorized Service Provider along with your proof of purchase."


All the best :-)

laptop is locked. Cannot unlock because cant remember the password

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