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Level 1

5 points

i upgraded to family on apple music, it will not share with family

apple music stopped working on daughters phone and ipad it stop working i thought it was a family plan so I up graded it is still not working

iPhone 11 Pro Max, iOS 16

Posted on Oct 12, 2023 6:25 PM

Top-ranking reply

Community Specialist

Posted on Oct 13, 2023 2:41 PM

Hi needyop,

Make sure your daughter's devices are signed in with the correct Apple ID and connected to the internet.

You might try closing Music and restarting the iPhone:

If you daughter needs help, have her contact Apple Support:

Thanks for using the Apple Support Communities.

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