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3 months Apple TV not showing up

Bought a new iPad which says it comes with 3 months of Apple TV for new and returning customers. I can not get to the offer. I only get a 7 days trial option. It’s been updated to the latest update and I don’t currently have a subscription.

Posted on Oct 13, 2023 8:44 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2023 8:56 AM

Please try redeeming the offer on your new eligible Apple device — not on a different device. Find the “Enjoy 3 Months Free” redeem button in the TV app on that new device.

Verify that you are eligible. If you have enjoyed an extended free trial before, then you can’t have another one.

Redeem within the first 90 days.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

1 reply
Question marked as Top-ranking reply

Oct 13, 2023 8:56 AM in response to murphs76

Please try redeeming the offer on your new eligible Apple device — not on a different device. Find the “Enjoy 3 Months Free” redeem button in the TV app on that new device.

Verify that you are eligible. If you have enjoyed an extended free trial before, then you can’t have another one.

Redeem within the first 90 days.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

3 months Apple TV not showing up

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