My new iPhone is stuck not doing anything

Just purchased the iPhone 15pro tried to transfer from old phone to new new phone is frozen

Posted on Oct 13, 2023 11:46 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2023 12:53 PM

Hello,


Frozen screen may happens here is the solution


Force restart iPhone

If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


Force restart iPhone – Apple Support (UK)


1 reply
Question marked as Top-ranking reply

Oct 13, 2023 12:53 PM in response to Kamata03

Hello,


Frozen screen may happens here is the solution


Force restart iPhone

If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


Force restart iPhone – Apple Support (UK)


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My new iPhone is stuck not doing anything

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