Ruckus certificate not trusted pop up on iPhone
I keep getting this pop-up saying ruckus certificate not trusted on my iPhone. How can I stop that from popping up and is that safe?
iPhone 11, iOS 17
User profile for user:
kamote0628
User level:
Community Specialist
Hi HBV10,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
Are you using a device that is provided by your company or your school?
If yes, you may want to tell your I.T. administrator about the issue.
It may also help if you share the article below.
Trust manually installed certificate profiles in iOS and iPadOS - Apple Support
If no, please check for a software update and make sure that you are running the latest version of iOS 17.
While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues.
Kindly secure a backup and update.
- How to back up your iPhone, iPad, and iPod touch - Apple Support
- Update your iPhone or iPad - Apple Support
Also, check for app updates.
- "Open the App Store.
- Tap your profile icon at the top of the screen.
- Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All."
You can use the article below as a reference.
How to manually update apps on your Apple device - Apple Support
If you need further assistance, please reach out to us using the support link below so we can take a closer look into the issue.
Take care!