iPhone 13 Pro on iOS 17.0.3 Auto-Restart Issue

Hello everyone,


My iPhone 13 Pro on iOS 17.0.3 is constantly hanging and restarting on its own. Any suggestions to fix this? Thanks!



iPhone 13 Pro, iOS 17

Posted on Oct 14, 2023 1:46 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2023 1:59 PM

Hi shamveelek,



Thank you for using the Apple Support Communities! We would recommend the steps below that can help if you experiencing unexpected restarts:


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


Check your software
Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.

Check your hardware
On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health & Charging.
If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.
If your apps quit unexpectedly, learn what to do.
If your device has a frozen screen, doesn't respond, or becomes stuck when you turn it on, learn what to do for iPhoneiPad, or iPod touch.


Hope this helps!

Have a great day.


1 reply
Question marked as Top-ranking reply

Oct 15, 2023 1:59 PM in response to shamveelek

Hi shamveelek,



Thank you for using the Apple Support Communities! We would recommend the steps below that can help if you experiencing unexpected restarts:


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


Check your software
Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.

Check your hardware
On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health & Charging.
If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.
If your apps quit unexpectedly, learn what to do.
If your device has a frozen screen, doesn't respond, or becomes stuck when you turn it on, learn what to do for iPhoneiPad, or iPod touch.


Hope this helps!

Have a great day.


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iPhone 13 Pro on iOS 17.0.3 Auto-Restart Issue

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