You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I want to set up an AirTag to live in my Sons bag, when i add it to my Find My account (iPhone 15) and try and share it to him (on his iPhone XS Max) it just sits there as Pending. But when i set up the AirTag on his Find My i dont even get the option to share at all.
[Edited by Moderator]
iPhone XS Max, iOS 17
Are both you and your son indeed within the same Apple “Family Sharing” group ? (i.e. w/ the same Family Organizer)
[“Family” is not a “requirement” - just a question of as-yet unknown relevance]
Set up Family Sharing - Apple Support
Share an AirTag or other item in Find My on iPhone – Apple Support (AU)
Planned Obsolescence is doubtful … likely more of a new feature rollout technical challenge.
Are both you and your son indeed within the same Apple “Family Sharing” group ? (i.e. w/ the same Family Organizer)
[“Family” is not a “requirement” - just a question of as-yet unknown relevance]
Set up Family Sharing - Apple Support
Share an AirTag or other item in Find My on iPhone – Apple Support (AU)
Planned Obsolescence is doubtful … likely more of a new feature rollout technical challenge.
Best of luck.
You might also double-check to see that all “technical requirements” listed here are satisfied:
Set up your AirTag using your iPhone, iPad, or iPod touch - Apple Support
Also FWIW - again of unknown relevance - All “shares” were sent to the “phone number” listed in contacts (vice to the Apple ID eMail address).
Undrstand your frustration.
FWIW, I just tested this feature w/o issue on similar hardware.
All devices are running iOS/iPadOS 17.0.3.
I shared 4x Airtags from my own AppleID (using a 14 Pro Max) …
… to a family member’s AppleID (using an Xs and and older (2017) iPad Pro)
Everything seemed to work as advertised.
FWIW (again of unknown relevance):
Lastly, “Acceptance” appeared to me to be from within the notification.
Suggest that you might swipe down to see if the “pending” shares are hiding inside older notifications.
"new feature rollout technical challenge" I get this, but i would rather there be some guidance from Apple stating what can and can't work with their hardware. If they say "Airtags cannot be shared with certain phones" i will know that going into the purchase and it might change my mind.
Instead its "everything works on iOS 17" then only find out the true fact of it once i've spent £100 on a 4 pack.
Just incredibly frustrating.
Thank you so much for double checking, when you mentioned ipad i checked his ipad for a notification but still nothing. I will keep checking and re trying. I know it should work, its just trying to line them all up!
If you’ve not already done so, a power-off restart of all devices can’t hurt.
AirTags seem particularly sensitive to AppleID “synchronisation” …
… and device restarts - at least anecdotally - appear to sometimes help in this regard.
Lastly, the sharings were all made with the “receiving” AppleID devices “unlocked.”
Hi, Yes we are. Surely if anything that would help them share?
That was my thought too … 🤔
AirTag not being able to be shared to or from an iPhone XS Max running iOS 17
