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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
For the last week or so, I have gone into my iphone app store and even when I am connected to the internet and/or wifi, it just says something went wrong, please try again, or can't connect. I have the phone updated to its most recent version. I have reset the phone. Nothing is working.
Windows, Windows 10
Check the network connection:
You need to have a good Service and/or Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.
Check the network connection:
You need to have a good Service and/or Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.
Thank you for your feedback and you're welcome.
Raicya - thank you! This helped! I was shocked I still had hotspot still on, and had to disconnect from VPN. Much appreciated!
app store wont come up on my phone so I can download apps
