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Level 1

4 points

why haven’t i gotten the money from my refund

i requested a refund for an accidental purchase… and it got approved. it says refunded on the status of claim but i have not received the money…?

iPhone 14, iOS 16

Posted on Oct 17, 2023 4:35 PM

Top-ranking reply

Level 10

732,473 points

Posted on Oct 17, 2023 4:36 PM

Approved refund requests take up to 30 days for most payment methods. Click here for more information.

If it's already been that long, ask your financial institution or the iTunes Store staff.

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