You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Every once in a while my screen goes black on about 30% battery and it won’t come back on until I plug the computer in. I saw a solution from an older post about the same issue, but it was too technical for me to follow. Any suggestions?
Try and reset the SMC of your Mac. This can be a bit technical, But I will guide you through this, and this could be the solution of battery problems on an intel based Mac
For a 2015 MacBook, this is an intel one and it doesn't feature the T2 security chip. So you will need to follow these instructions in order to reset the SMC of your Mac
on the left side of your keyboard
on the left side of your keyboard
on the left side of your keyboardIf you need help, contact Apple Support.
Hope these instructions help, and please let me know if you're in need of any more guidance!
Try and reset the SMC of your Mac. This can be a bit technical, But I will guide you through this, and this could be the solution of battery problems on an intel based Mac
For a 2015 MacBook, this is an intel one and it doesn't feature the T2 security chip. So you will need to follow these instructions in order to reset the SMC of your Mac
on the left side of your keyboard on the left side of your keyboard on the left side of your keyboardIf you need help, contact Apple Support.
Hope these instructions help, and please let me know if you're in need of any more guidance!
Sounds like the battery is failing if the laptop is powering off at 30% charge level. You may want to check the Battery Condition to see if it says "Service Recommended". You can also try running the Apple Diagnostics. Unfortunately many battery failures never show up with either test. If your battery is more than 3 - 5 years old, then it is most likely bad.
Hi WheelieNick,
Thank you so much for the clear instructions. I followed them all successfully, and continued to use my Macbook to see if the issue persists. And unfortunately, it does. Do you have any other recommendations or should I contact Apple Support?
2015 Macbook Pro Screen hoes black at 30% Battery
