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User profile for user: AlBayanhamed
AlBayanhamed Author
User level: Level 1
4 points

iTunes subscription

I didn’t subscribe to ITunes , but they are still taking my money, 9.99 USD taking my money and I checked my subscription list on my iPhone and I didn’t fine anything.

what I want is to get my money back for this month and the previous one also because the took my money last month and I emailed them saying that they should stop taking my money and I thought the agreed but obviously they are not!.

i want this to stop and my money to be returned, that’s all what I am asking for.

iPad Pro, iPadOS 16

Posted on Oct 23, 2023 2:58 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,500 points

Posted on Oct 23, 2023 3:03 AM

If you're sure that those charges come from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,500 points

Oct 23, 2023 3:03 AM in response to AlBayanhamed

If you're sure that those charges come from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

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iTunes subscription

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