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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I returned a MacBook Air at Costco and received an immediate refund. I contacted AppleCare support for a refund on the Annual AppleCare (never used) and was told "Sorry, that order is closed".
So now I have AppleCare but no computer. That doesn't seem right.
Good news I called support again and talked to a human with feelings and common sense. She agreed to cancel and give me a prorated refund on the remaining 11 months of my annual plan.
[Edited by Moderator]
Good news I called support again and talked to a human with feelings and common sense. She agreed to cancel and give me a prorated refund on the remaining 11 months of my annual plan.
[Edited by Moderator]
AppleCare refund refused
