You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The keypad on my iPhone XR doesn’t work when I receive a call. I am up to date with iOS 17.1.1.
iPhone XR, iOS 17
Update: I got my phone working as it should. I changed the setting for calls when unlocked to full screen rather than banner.
Update: I got my phone working as it should. I changed the setting for calls when unlocked to full screen rather than banner.
Are you unable to tap the button to get the keypad to appear, or is it that you tap the button and the keypad does not respond? What troubleshooting have you tried? Standard troubleshooting is power device off/on, force restart, restore from backup, restore to factory and setup as new.
I use the keypad on my phone to allow people into my apartment building. It works if I am not using the phone to play games etc. but if I get a call while using my phone, it will let me call up my keypad, but pressing the number to let them in doesn’t work.
Glad to hear you got it straightened out.
Keypad problem
