Can not reset my icloud password

I have reset my phone and now I need to enter my cloud in order to save all my data. It is crucial for me to do it because I work on television as a journalist and my contacts are my job. I have forgotten my Icloud password which is my Yahoo ID that I have forever and cant remember last time using it.


For me to login into Yahoo I need to verify the code that was sent to my app on my LOCKED IPHONE. Yahoo support could not help me with because they never verified my email because its 15 years old almost and never went through verification. Icloud cant be restored because it keeps sending me to my yahoo. PLEASE I NEED HELP TO RECOVER MY ICLOUD DATA. I have been a loyal customer of apple since first IPOD, IPAD, Iphone 3 and 4 and ever since. IF ANYONE CAN HELP PLS DO IT.


I have spoken to customer apple support in London and it ended on yahoo email, I have spoken to yahoo it ended at inability to verify me. Even tho I have been a loyal user for past 15 years.


APPLE HELP ME!!

iPhone 6s, iOS 10

Posted on Nov 30, 2023 12:57 PM

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3 replies

Nov 30, 2023 7:21 PM in response to nemanja194

The code goes to to yahoo mail web account ( you have no access to it ) , the rescue mail was not added to the secondary authentication account , that's the reason you can't reset Apple ID password .

After resetting the iPhone Erase iPhone - Apple Support , you need to use different Apple ID How to create a new Apple ID - Apple Support and it account credentials to sign in Sign in with your Apple ID - Apple Support




Dec 1, 2023 6:39 AM in response to nemanja194

The Apple ID password can also be reset using date of birth and three answers for respective questions .


The rescue mail address is always added in the Apple ID account , sign in with Apple ID account , if it's not yet added create a web mail account say with yahoo service .

Make sure this mail address and password should be totally different than your Apple ID address / password see the section of rescue mail address in this article About your Apple ID email addresses - Apple Support in the same Mac open a new tab ( press command and T keys ) sign in with your gmail account here in the web mail account you will see this code , come to the old tab in which apple id account is already opened , fill up the code in the fields and click on done to save .


Reset Apple ID password using find my iPhone .

On your iPhone device , click on home scroll to the next page > click on extras > you will find find my iPhone click on it , enter your Apple ID only , click on forgot Apple ID or password , click on next.

Reset options - choose how would you like to reset your password ( a )

Click on reset through mail and click on ok .


Then open your rescue mail with web browser ( server account ) , open mail > click on reset password > two fields will be shown .

( a ) new password …..

( b ) verify password ….

Enter the credentials , and click on reset password , the password is changed .


If you click on - answer security questions - click on the right arrow .

Date of birth , verify your date of birth to continue > fill up the credentials > click on next and same pop up window will appear .

New password ….

Verify password ….

Fill up the credentials and click on reset password , the password is changed .


The secondary authentication account can be only be opened with the help of apple support advisors Contact Apple for support and service - Apple Support

( a ) If you lose answers for Apple ID provide credit card details that was added in the account .


( b ) if you have lost Apple ID password provide invoice copy of Mac to apple support advisors .


( c ) Contact apple support , they will send a link on mail account , click on link after 24 hours to reset apple id password , however the link is valid for additional 3 hours .


( d ) Support pin is used by apple support advisors to verify the account when you know apple id password Generate a temporary Support PIN - Apple Support


Dec 1, 2023 4:18 AM in response to tygb

No, the code goes to my Yahoo mail app on the phone (which is locked due to reset) and my rescue mail also needs the code from Yahoo mail app on the phone because stupid YAHOO never asked me to verify through phone number or any other way even tho i have had YAHOO mail for over 15 years . And now for some ''''' reason YAHOO cannot verify my identity in order to allow me to access email though my my desktop browser.

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Can not reset my icloud password

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