You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

touch screen stopped working after last update

I just update my Iphone 13pro and the touch screen not longer work.

side buttons are ok but it make it impossible to turn it off as I can slide

iPhone 11 Pro, iOS 16

Posted on Dec 2, 2023 4:57 AM

Reply
5 replies

Dec 2, 2023 7:21 AM in response to ManuelMurtas

iOS updates generally aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. Touch Sensitivity issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


This seems purely coincidental so please check the Setting on your device. Adjust how iPhone responds to your touch - Apple Support (IN)



See what each update does: About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



Dec 2, 2023 11:14 AM in response to SravanKrA

This just happened to my wife's iphone 15 max pro when the screen came back from the 17.1.2 update. All buttons work and calls come through to watch, but touch screen is unresponsive. Up volume button then down volume button then hold side button till logo reboots the phone but the touch screen feature is still unresponsive. Any suggestions. (This worked just fine before the update.)


touch screen stopped working after last update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.