You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPads (10th Gen) not showing Azure AD Login Screen (Shared Device Mode)

Hi there,


We manage a range of mobile devices in Intune, both Android and Apple, and to

date we've achieved many efficiencies whilst increasing security!


We are currently purchasing 80 x iPads (10th Generation iOS 17.2) which we want

to run in shared device mode (Entra or Azure).


The Microsoft Procedure is well documented here (Nov 23):


https://learn.microsoft.com/en-us/mem/intune/enrollment/automated-device-enrollment-shared-device-mode


According to the documentation, Microsoft Intune and Micrsoft Authenticator

support the Apple iOS Microsoft Enterprise SSO plug-in that integrates with

iPad shared device mode.


The SSO aspects are working well once logged into the first App. However, I

can't get the iPads to boot up at the login screen for users to enter their

credentials (nor logout ready for another user).


How can I find support for this issue? I can't find other technicians talking

this issue and so I'm open to any suggestions.


Ta, Ian Hearnes

iPad, iPadOS 17

Posted on Jan 21, 2024 8:48 PM

Reply

There are no replies.

iPads (10th Gen) not showing Azure AD Login Screen (Shared Device Mode)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.