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My work gave me a "new" (2018 MacBook pro) computer, and now I am unable to connect to the internet using my personal hotspot whenever I am away from home. My old (2017 MacBook air) did not have this issue. I have no IP address or router listed when trying to connect. My iPhone 11 and MacBook Pro are both updated and running the latest software. Help!
iPhone 11, iOS 17
I had the same issue. Turned out a setting had randomly changed on my macbook (i.e. turned off IPv6) that meant it would connect to hotspot but not be able to access the internet as the mobile firm (which required IPv6 instead of IPv4)
**Before you start, make sure your Hotpot is turned on on your iphone and your macbook is connected to it. It’ll show the Wifi symbol with an exclamation mark (!) in it.**
Then:
I had the same issue. Turned out a setting had randomly changed on my macbook (i.e. turned off IPv6) that meant it would connect to hotspot but not be able to access the internet as the mobile firm (which required IPv6 instead of IPv4)
**Before you start, make sure your Hotpot is turned on on your iphone and your macbook is connected to it. It’ll show the Wifi symbol with an exclamation mark (!) in it.**
Then:
THANK YOU!! This worked for me! I was having the same issue…turned out IPv6 was turned to local only, and it immediately connected when I switched to automatic. Thanks again, I’m glad it works!
A shorter route is to go to System Settings the type 'TCP/IP' in the search box and select it, the follow the steps above to turn IPv6 Configuration to Automatically
OMG! This worked for me too! IPv6 was turned off somehow ---- amazing! Thank you so much, Cranksi! You've made it so I can work away from home now! I really appreciate the help!!
For reference, my daughter's iPhone 14 cannot connect to my work computer using her hotspot either. I CAN connect my personal computer using my phone's hotspot.
That would seem to narrow the problem down to your work computer. I'd check with your IT department to see if they have any restrictions set up.
They are absolutely stumped!
I'm really happy the fix worked for you, I'm just sorry it means you're able to work more now ;-)
Thanks for taking the time to let me know it did the job!
Unable to use personal hotspot on MacBook Pro
