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When a guest user tries to watch any movie in Apple Vision Pro, they simply get a black screen.
I can watch any movie without problems.
Is this a restriction for guest users?
Or a software bug?
[Re-Titled by Moderator]
Apple Vision Pro, visionOS 1
I called Apple about this...
Apparently, there are copyright issues which lead Apple to black out the screen for Guest Users when they view films on Apple TV when screen mirroring is in use.
So Apple TV should work for Guest Users if you turn off the screen mirroring. (I haven't tried it yet.)
I called Apple about this...
Apparently, there are copyright issues which lead Apple to black out the screen for Guest Users when they view films on Apple TV when screen mirroring is in use.
So Apple TV should work for Guest Users if you turn off the screen mirroring. (I haven't tried it yet.)
@Vancouver22:
When I have given the headset to a guest, I have allowed all apps.
The TV app opens, movie pages can be selected, but the movie plays with a black screen. The audio works but not the picture.
, then tap 
.Let others use your Apple Vision Pro - Apple Support
Hello Colin Shapiro!
Identifying the Issue
This definitely sounds like a software bug.
Does this only occur in the TV app?
If it doesn't only occur in the TV app, then this is visionOS's problem.
If it does only occur in the TV app, then this is the TV app's problem
Solving the Issue
Try turning the device off and back on and try watching a movie in guest mode.
If that doesn't work, you should contact the Official Apple Support. Make sure you provide screenshots and tell them exactly what happens when the guest tries to watch a movie.
I hope this helps!
@ m701:
That's very interesting and helpful - huge thanks!
I was running screen mirroring in order to assist my guest user.
When I logged on as a guest user to test, I wasn't running screen mirroring...so everything worked.
Bizarre that this is a copyright issue. Do they really think that anyone will want to watch a movie on an iPad (for example) while mirroring Vision Pro?
@Colin did the restart fix the problem of guest users not able to watch Apple TV in mirror-mode, or do you also have to switch the mirror modus off? I did the restart but still have switch off mirror modus, just checking if I miss something.
@Vancouver22
A Restart fixed it - thanks.
So obvious that I simply didn't do it.
You’re welcome. Glad it’s fixed
@m701 Thanks so much! I will set up guest mode with screen mirroring for the first steps, then end the screen mirroring and let them try the apple immersive experience.
Hetep & Respect 𓊵👀 v22
Good advice Vancouver 22. This is what I did for my daughter turning off mirroring. There is no software bug.
Guest user can't watch movies on Apple Vision Pro
