How can I fix the extremely low volume issue on Apple Music for LG G3 TV?

I was checking this out and it got the Dolby Atmos feature, it's set to automatic by default and not only affects the Dolby Atmos songs, but all of them. I have an Atmos capable soundbar, and it's like 1/3rd of the volume than having the setting off.

TLDR: Turn of Dolby Atmos in settings.

I’m having the same issue as well on my LG C2 tv.. right after that Update the other day. Volume got very low.. hopefully it gets fixed?

I fixed it by turning it off in the Apple Music app itself. There should be an option in the settings.

Same issue here, happened after the last Apple Music app update on the tv

Just tried it on my LG CX with onkyo avr 7.1.4 setup and had the same problem. I’m really happy that they added Dolby Atmos support, but the music from Apple Music app is too quiet. The volume of my receiver need to by twice as high to get to level of volume of other apps.

I fixed the sound by turning off Dolby Atmos, but hopefully they get it fixed soon so I can have Dolby Atmos and loud music.

same here. updated today, Apple Music on LG G3 73” with Denon AVR… volume level is above 90 and the sound is still crazy low. There is no way to disable Atmos on the LG setup in this scenario due to HDMI eArc configuration . Roll back the update please until you fix this, please!

I have an LG OLED G2 and it’s doing the same thing with my LG soundbar. Called support and they have no clue. They said some music is recorded lower so I just airplay it and don’t use the app anymore as a work around.

I think this issue affects all LG C/G line owners, maybe orher models as well.

I have the C2 and if dolby atmos is enabled (automatic; off is the only other option) volume is super low, barely acceptable at 100.

We need normal volume for dolby atmos as well. Please fix it.

I did a final deep dive to figure out why AM Atmos volume is so low on LG. It turns out the only way to fix this, like on any device, is to turn on a volume leveling mechanism. Like Sound Check on AM or Loudness normalization on Spotify/Tidal, etc. But on LG, with the LG version of that, it only works on TV internal speakers (junk) or an LG Atmos soundbar. Not an AVR or other Atmos device made by anyone else. Tidal app on LG suffers from this too.

Conclusion: For best AM Atmos on an AVR, go buy an Apple TV and turn on Sound Check. Skip AM Atmos on LG, unless you like extreme volume blasting when you forget to turn it down!

Same here, I have a LG tv with Sonos and my apple radio plays loud, sirrus, and amazon music play very good. its when i select a playlist that i created it plays super low where you cant hear anything.

I thought maybe Sound, Advanced Settings, Automatic Volume Adjustment — which is like Sound Check — should be ON (for Atmos music only!) So, I turned it on in the LG Sound section. No change from Automatic Volume Adjustment being off. So, not it.

My Yamaha AVR is showing getting Atmos but it is weak compared to AM via ATV4K for sure.

It seems LG does not have it set up right. You can raise the volume, but that is no fun when done and back to TV. Plus a danger to hearing.

Seems a bug. LG and apps are up to date too. August 2, 2024

Even in August on my LG TV C4 the issue is the same. Audio output is halved when Dolby atmos is enabled.

Turned dolby atmos off for now to not be blasted when switching to another app.

Hope they bother fixing it and adding lossless audio to the tv app.