You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Taking Calls on MacBook

I am signed into the same iCloud account on both my Mac and my iPhone, evidenced by my notes/photos/messages being the same. However, while call-sharing is turned on for both, and both are set up to receive and make calls on the same numbers/email addresses, I'm still receiving this error.


I have tried signing in and out of my iCloud account on both devices, which hasn't worked.


My mobile number is registered to both but for some reason I can only use my email to sign in to iCloud, and not my number even though it is an option - maybe this is linked?


[Edited by Moderator]

MacBook Pro 16″, macOS 14.6

Posted on Jul 27, 2024 4:27 AM

Reply
5 replies

Jul 27, 2024 3:28 PM in response to altithak

altithak wrote:

I used to be able to answer my phone on my Mac, until an update about half a year ago messed up my iCloud. I signed back in and calls were no longer routed to my Mac as an option to answer there. I used this often during work for handsfree calls.

Yes, you can absolutely answer cellular phone calls made to your iPhone on your Mac if you have it set up properly. Start here:


Make and receive phone calls on Mac or iPad - Apple Support


Jul 27, 2024 3:58 PM in response to altithak

Disable the setting on your iPhone. Go to Settings>General>Transfer or Reset iPhone>Reset iPhone>Reset Network Settings. The only thing that deletes is saved WiFi passwords. Restart both devices. Go back to the settings on your iPhone and re-enable everything. Test.


Note that both devices must be logged into the same Apple ID and connected to the same WiFi/Ethernet network.


Taking Calls on MacBook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.