Why is Apple Music not connecting on my Apple TV 4K?

I am experiencing an issue with the Apple Music app on my Apple TV 4K. Despite having an active Cloud+ subscription, I am unable to connect to Apple Music. The error message displayed is “Cannot Connect - Something went wrong. Please try again.”

It’s important to note that all other services on my Apple TV 4K, including Apple TV+, photos, and other apps, are functioning well. Additionally, the music that I have downloaded in my library plays without any issues.

I have already reset both the Apple TV and the router, but the problem persists.

I have attached a photo of the error message for your reference.

Could you please assist me in resolving this issue?

Thank you for your support.

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