Music not working after Sonoma 14.6.1 update

Following the 14.6.1 update, Music on my MacBook Air starts up, shows the little spinning pinwheel for a few seconds, then immediately shuts down. It doesn't show my music library or most items in the sidebar.

I reinstalled 14.6.1, and it made no difference. Music still won't work. I'm glad (in a sad way) that I'm not the only person experiencing problems with Music, because it makes it less likely that I screwed something up.

I’m having same problem. I did a migration assist from an intel to silicon Mac and my Intel Mac music app plays fine with all songs but the music app on the silicon is broken. I would click a song that’s downloaded and it would show a millisecond then disappear. I called twice to Apple Support and I did everything under the sun and it’s still having problems. At this point I reported it as a bug they need to fix in next update cause my other devices play fine.

Ok, I found a solution that worked for me. All of my music is on a NAS. The software update seems to now be looking for a new default path and also updating where it writes new music files for an existing custom path. I tried an experiment and it worked for me.

I moved all of my NAS based music to a new 'Music' directory nested directly under the existing 'Music' directory because that is where the Music App is now writing new files. I did not change my custom defined music directory. The next time I started the Music App it magically found my NAS based music even though the physical directory location had changed. I tried ripping a new CD and to my amazement it is also writing to the same directory where all of my existing music is stored.

I hope this is helpful to someone else with similar issues.

I had this happen after the Sequoia update. I traced the problem to a Permissions issue—Sequoia messed up Permissions on most of my Users/(user)/ folders.

The solution for me was to run GetInfo on my Music folder, add my name giving myself Read/Write privileges. Then while highlighting that bar, make myself the Owner and checking Apply to enclosed items.

If you have your tunes stored on a separate drive, you need to do this with both the Users/(user)/Music folder and your external drive.

My AppleMusic library now saves as it should. There are some other AppleMusic bugs in macOS Sequoia 15.0.1 that I'll save for a different discussion if they come up but being able to save changes and add more tunes is not one of them.

I found this response to another post, and it solved my problem. It may not solve yours, but there's no harm in doing it, and the app recreates these files when you start it up again. Corrupted preference files can cause all sorts of issues, apparently.

"...got the app back to live by deleting the following preferences: com.apple.Music.plist and com.apple.Music.eq.plist. These files are located at your user library (make folder visible with command+shift+)."

Unfortunately i didn’t see those files on my end. At this point im probably gonna call them again and report it as a bug. I already sent a bug report on their feedback page and if we keep this thread going someone from Apple will see it and report it. Apparently this issue has been happening since MacOS 14.5 from what I read from others.

I am having a similar issue. Since my last MacOS update to 14.6.1 the Music App is now appending an extra 'Music' directory onto my custom defined Music Media Folder Location. My music library is located on a NAS drive. Now, when I go to rip a new music CD it is writing the files to the wrong directory on my NAS.

I have had issues like this with iTunes in the past and after a MacOS update but not in a long time.

I call this a bug and I doubt it will be fixed.

[Edited by Moderator]

RD41 - THANKS - This absolutely worked. So many people on the net have poor advice on this issue. I upgraded to SEQUOIA and when it was complete, iTunes (for whever reason), could not connect to my music library on an external drive and i got the dreaded Apple -54 error... Anyone else who is getting this, follow RD42'd advice here, it reconnected the library no problem at all. Thanks again!!

i Selected all tracks, removed download and downloaded them all again and now it all works for me. You might have to tweak the Music settings during this if you want Dolby atmos or lossless but it does work. I still think there’s a bug affecting the files during migration assistant and with Sonoma.

I almost forgot my Studio did the update to 14.6.1 (23G93) recently. I'm very distressed that I can not access my curated library of almost 4TB. Music will not play anything. Hoping for a solution soon.

You may have looked in the top-level library rather than your user library. Path would be HD>Users>username>Library>Preferences.

Just tried. Unfortunately now it’s cherry picking on which songs to play and which to not work