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My iPhone screen stops working while using voice over

when using voice over my screen sometimes stops working, or voice over des not let me scroll. but when I turn my phone off and on again, it seems to work.but when I turn my phone off and on again, it seems to work. What can I do to fix this? se 3r

I’m not sure whether this helps but it does not register my touch along the far right hand side of the phone, even if the screen and voice over is working.


[Re-Titled by Moderator]

iPhone SE, iOS 17

Posted on Aug 18, 2024 7:32 PM

Reply
2 replies

Aug 18, 2024 9:59 PM in response to Snakey2310

Hi Snakey2310,

welcome to the Apple. (user-to-user) Community!


Re: "when using voice over my screen sometimes stops working : it does not register my touch along the far right hand side of the phone, even if the screen and voice over is working".


You may want to check if there is an iOS17 software update waiting to be installed on your iPhone:

You can check in Settings > General > Software updates.

(NB: If so, It is always wise to back-up the data on your iPhone before installing the update.)


If your iPhone is up-to-date with the latest version (iOS 17.6.1) About iOS 17 Updates - Apple Support

wondering whether the screen works well in all other apps,

or

if there may be an issue with the touch screen, or with voice over, or with your hardware, or software.

___________________________

Re: "What can I do to fix this?"


There's another discussion thread where a Community Specialist provides answers to someone with a similar situation to yours. You may want to try testing your screen with other apps in the same way.

Touch not working near screen edges - Apple Community


All the best :-)

My iPhone screen stops working while using voice over

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