After updating my iPhone 13 Pro Max I am unable to access my Apple ID + iCloud

hi after updating my iphone 13 pro max i am unable to access my apple id + icloud and even worse i am unable to update anything from app store is anyone else facing the same issue ??



[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on Sep 19, 2024 4:08 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2024 6:26 AM

If I had known that I would have posted:


● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


3 replies
Question marked as Top-ranking reply

Sep 20, 2024 6:26 AM in response to firefist86

If I had known that I would have posted:


● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


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After updating my iPhone 13 Pro Max I am unable to access my Apple ID + iCloud

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